Frequently Asked Questions

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You can start service by calling our support line at  (877)•|•|•535•|•|•9318     or submitting a service request through our online form. We assist residential and commercial customers with fast, secure activation. Starting Duke Energy service is simple and fast. You can start your Duke Energy electric service online through our secure request form or call  (877)•|•|•535•|•|•9318for immediate support. We help both residential and commercial customers with service setup, account verification, and scheduling a connection date.

Online Duke Energy Bill Payments can be done directly through calling Duke energy (877)•|•|•535•|•|•9318

Paying your Duke Energy bill online is fast, safe, and convenient. Sign in to your Duke Energy account portal to make a Duke Energy bill pay using debit, credit, bank transfer, or e-check. For phone assistance (877)•|•|•535•|•|•9318for immediate payment support.

If your Duke Energy bill is overdue, you may qualify for a payment plan, extension, or flexible billing arrangement. (877)•|•|•535•|•|•9318 for urgent support to avoid service interruptions and late fees. Duke Energy mobile app allows customers to make bill payments, enroll in AutoPay, receive outage alerts, monitor energy usage, and manage their accounts from anywhere, anytime. You can access your Duke Energy billing history, payment records, and electricity usage anytime by signing in to your Duke Energy account. For assistance, (877)•|•|•535•|•|•9318  to review past bills or usage data with a support agent.

Yes, Duke Energy Customers can pay Duke Energy bills by phone using  (877)•|•|•535•|•|•9318  or many more multiple payment options available on payment page. Duke Energy  Bill Pay & Start, Stop Service 

  (877)•|•|•535•|•|•9318   Duke energy helpline assistance for any kind of Duke Energy Bill payment, Start Service or Transfer Service options.

Duke Energy supports multiple payment methods for bill payment, including credit cards, debit cards, ACH, bank transfer, e-check, and in-person payment at authorized locations. AutoPay is also available for recurring bill payments.